At Carpathi Glass we're proud to say we ship to most destinations globally.

While we always strive for fast delivery, international orders may take longer due to extended transit times and customs processing.

If for whatever reason you are unable to check out at your location, we would be happy to assist you.

Do Carpathi vases require special care?

Each Carpathi vase is handblown from premium glass. To preserve its clarity and brilliance, we recommend hand-washing with lukewarm water and a gentle soap. Avoid dishwashers, abrasive sponges, or sudden temperature changes.

How do I clean the everlasting glass flowers?

Our glass flowers are designed to last forever without fading or wilting. To keep them pristine, simply dust with a soft microfiber cloth. No water, polish, or chemicals are needed.

Can I put my vase in the dishwasher?

We do not recommend it. The heat and detergents in dishwashers can dull the finish or stress the glass. Hand-washing ensures your vase remains an heirloom piece.

Will the colors of my flowers fade over time?

No. Each bloom is made from colored glass that will not wilt or lose its vibrancy, making your bouquet a lasting treasure.

What’s the best way to display my Carpathi bouquet?

Keep your vase on a stable surface away from strong impact or direct, prolonged sunlight. The glass will retain its beauty for generations with minimal care.

Return and Exchange Policy

At Carpathi Glass, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we're here to help.

Return Policy:

• All Items must be returned within 7 days of delivery for exchanges/returns. 
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• Items must be in their original condition. 
  
  
• Customer is responsible for return shipping costs.
  
  
• Refund will be initiated within 5 days of item being received. 

Replacement Policy (If broken during shipping):

• Exchanges are accepted within 7 days of delivery.
  
  
• Item must be in its original condition with all tags attached.
  
  
• Customer is not responsible for return shipping costs.

To initiate a return or exchange, please contact our customer service team using the form below, or email support@carpathiglass.com. We'll guide you through the process and ensure a smooth resolution.

Carpathi Glass creates one-of-a-kind handblown vases and glass flower bouquets that blend century old European tradition with modern design. Every one of our pieces is handmade in the Carpathian mountains.

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